OUR MISSION

Embarking on a journey fueled by over two decades of immersion in the ever-evolving beauty industry, SalonPro stands as a beacon of excellence and innovation. Our journey began with a deep understanding of the pivotal role precision tools play in navigating the dynamic and fiercely competitive beauty sector. Since our inception, SalonPro's unwavering mission has revolved around one central tenet: to deliver the most advanced, state-of-the-art products, tools, and equipment to salon professionals at accessible prices.

At SalonPro, customer satisfaction isn't just a priority; it's our driving force. We understand that our clients' success is intrinsically linked to our own, and as such, we uphold world-class support as our foremost commitment. From our meticulously curated product selection to our dedicated customer service team, every aspect of SalonPro is designed with our clients' success in mind.

WHY SALONPRO?

When it comes to choosing the right salon equipment supplier, SalonPro stands head and shoulders above the competition. Our story is not just about our history; it's at testament to our unwavering commitment to excellence and our deep-rooted understanding of the beauty industry. Here's why SalonPro should be your top choice:

1. With over 20 years of experience in the beauty industry, we bring a wealth of knowledge and expertise to the table. Our roots run deep, stemming from a family of beauticians and salon owners who have lived and breathed the challenges of the industry. This invaluable experience informs every decision we make and allows us to anticipate the needs of our customers better than anyone else.
2. At SalonPro, we understand the struggles and challenges faced by salon owners and stylists because we've been there ourselves. We know firsthand the long hours, the demanding clientele, and the pressure to stay ahead of the curve. That's why we've made it our mission to not only provide top-quality equipment but also to offer solutions that make running a salon easier and more efficient.
3. We set out to help the beauty industry by supplying tools that not only meet but exceed expectations. Our cutting-edge equipment is designed to streamline processes, enhance the customer experience, and ultimately drive salon success. From state-of-the-art hair color processors to ergonomic salon furniture, SalonPro offers a comprehensive range of solutions to meet every need.
4. We believe that quality should never be sacrificed for affordability. That's why we're committed to providing the best quality cutting-edge equipment at prices that won't break the bank. We understand the importance of staying within budget without compromising on quality, and we're proud to offer competitive pricing on all our products.
5. When you choose SalonPro, you're not just buying equipment – you're gaining a partner in your success. Our dedicated customer support team is here to assist you every step of the way, from selecting the right products to providing ongoing support and maintenance. We're committed to your success and will go above and beyond to ensure your satisfaction.
6. With a proven track record of excellence and customer satisfaction, SalonPro has earned the trust of salon owners and stylists nationwide. Our reputation speaks for itself, and we're proud to be the brand of choice for discerning professionals who demand nothing but the best.

OUR SHIPPING POLICY

• In-stock orders ship within 1-2 business days.
• All orders ship from our US based warehouse.
• Typical delivery times range from 2-7 business days.
• Most orders are shipped via Fedex or UPS Ground.
• Some items must be shipped via LTL Freight shipping.
• Tracking details will be uploaded once order has shipped.
• All orders require direct signature for delivery.
• All shipping costs are non-refundable.

EXCLUSIVE 1 YEAR LIMITED WARRANTY

We offer as standard, an Exclusive 1 Year Limited Warranty on all "SalonPro" brand products purchased directly through our website. For all other products sold on this website that are not "SalonPro" brand, or for "SalonPro" brand products purchased through different channels (i.e. Amazon, eBay, etc.), please contact us to find out the warranty period on your specific product.

For the full details of our Warranty Policy, please click here.

RETURN & EXCHANGE POLICY

At SalonPro, we are committed to customer satisfaction. For most products on our website, if it will not work for you or you don't like it, you may exchange for a different product, or return it within 30 days of receiving it for a full refund, minus original shipping charges (merchandise must be in new, uninstalled condition and original packaging).

To start a return, please email us at support@salonprobeauty.com with your order number.

For the full details of our Return & Exchange Policy, please click here.